“Grammy-Winning Composer Criticizes Air India for Unprofessional Service and Refund Issues”

Date:

Share post:

Grammy Winner Ricky Kej Slams Air India for Business Class Downgrade and Refund Refusal

Renowned Indian-American composer Ricky Kej, a three-time Grammy Award winner, has publicly criticized Air India after being downgraded from business class and denied a refund for his flight from Mumbai to Bengaluru. This incident marks the third time within a year that Kej has faced similar issues with the airline, prompting him to call out their lack of protocol and customer service.

In a series of posts on X (formerly Twitter), Kej detailed his frustration with the airline. He recounted that, despite having booked and paid for a business class ticket, he was informed at the departure gate that he had been downgraded to a lower class. The airline staff allegedly provided no explanation for the downgrade and refused to issue a refund.

Kej’s post read: “Wow.. 3rd time this is happening to me in one year. I booked and paid for a business class ticket on Air India from Mumbai to Bengaluru. When I reach the departure gate, the staff rudely tells me that I have been downgraded (for no reason) and they cannot give me a refund. What’s up with Air India?” He further criticized the airline, stating, “Air India really needs to introspect and see if they are capable of running an airline in the first place.”

Kej also lambasted the airline’s response to the situation, describing their handling of the issue as “rude, clueless, high-handed,” and suggesting that they acted as if they were doing him a favor by allowing him to board. He emphasized that while operational issues can occur, failing to provide quick and effective resolutions is “absolutely criminal” and unbecoming of a reputed brand.

In response, Air India attempted to resolve the matter privately. However, their offer backfired when Kej demanded a clear refund amount and a detailed explanation. Following a service call from the airline, Kej threatened legal action if he did not receive a full refund, further escalating the situation.

The incident highlights ongoing concerns about customer service and operational issues within the airline industry, particularly with Air India. As the airline addresses this issue, passengers and industry observers will be watching closely to see how the situation is resolved and if any changes are implemented to improve service protocols.

Sources By Agencies

LEAVE A REPLY

Please enter your comment!
Please enter your name here

spot_img

Related articles

Liam Payne’s Remains Arrive in the UK After Lengthy Autopsy Delays

Liam Payne’s body has finally been returned to the UK after being delayed in Argentina for an extended period due to autopsy and toxicology tests. The former One Direction star tragically passed away on October 16 after falling from a hotel balcony in Buenos Aires, sparking an outpouring of grief from fans and the music world alike.

“Rajasthan Man Arrested in Karnataka for Threatening Salman Khan, Claims to Be Lawrence Bishnoi Fan”

A 32-year-old man from Rajasthan, identified as Bhikha Ram, also known as Vikram, was apprehended in Karnataka on Wednesday for allegedly threatening Bollywood actor Salman Khan. Officials confirmed that Vikram, a resident of Jalore, Rajasthan, sent a threatening message to Mumbai Police’s control room, demanding the actor pay ₹5 crore or face lethal consequences.

Alia Bhatt Marks Daughter Raha’s Second Birthday with Sweet Throwback Photo and Vibrant Jungle-Themed Party

Bollywood star Alia Bhatt took to Instagram to celebrate her daughter Raha's second birthday, sharing a precious throwback photo from when her daughter was just a few weeks old. In the image, Alia is seen tenderly cradling baby Raha while husband Ranbir Kapoor looks on adoringly. Alia’s heartfelt caption read, "2 years today & how I already wish to turn back time to when you were only a few weeks old! But I guess that comes with the territory—once a parent, all you want is for your baby to stay your baby forever…happy birthday our life… You make every day feel like birthday cake."

Rupali Ganguly’s Stepdaughter Esha Verma Alleges Emotional and Mental Abuse, Accuses Actress of Family Interference

In recent statements, Esha Verma, stepdaughter of actress Rupali Ganguly, has alleged that the Anupamaa star played a role in her parents' separation and subjected her family to emotional and verbal distress. Esha, daughter of Ashwin Verma and Sapna Verma, shared her side of the story in an interview with Bollywood Bubble, where she discussed the impact Rupali allegedly had on her family life.