Tag: Air India

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Air India Denies Lisa Ray’s Claims of Lacking Empathy in Father’s Travel Refund Dispute

Air India has responded to actor Lisa Ray’s allegations that the airline lacked empathy in handling her 92-year-old father's travel cancellation, calling the claims “unfounded.” The Tata Group-owned airline also urged media outlets to avoid tarnishing its reputation without verifying facts.

“Grammy-Winning Composer Criticizes Air India for Unprofessional Service and Refund Issues”

Renowned Indian-American composer Ricky Kej, a three-time Grammy Award winner, has publicly criticized Air India after being downgraded from business class and denied a refund for his flight from Mumbai to Bengaluru. This incident marks the third time within a year that Kej has faced similar issues with the airline, prompting him to call out their lack of protocol and customer service.